Privacy Policy
At Hair System Care (HSC), we take your privacy seriously. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website and services. Our goal is to provide transparency and give you control over your personal data.
Information We Collect
We collect information to provide a secure, personalized, and efficient shopping experience:
- Account Information: Name, email address, username, password, and profile picture when you register or log in.
- Social Login Information: Basic profile information (name, email, profile picture) from Facebook, Google, or Twitter, used solely for authentication and account creation.
- Order Information: Details of products ordered, billing and shipping addresses, and payment information to process orders.
- Communication Information: Messages or inquiries submitted via contact forms, WhatsApp widget, or Chaty live chat for support purposes.
- Technical Information: IP address, browser type, device type, pages visited, and interactions for improving site functionality and security.
How We Use Your Information
Your information is used to provide and improve our services:
- Create and manage your account, including Social Login accounts.
- Authenticate users securely via Facebook, Google, or Twitter login.
- Process and fulfill orders, manage shipping, and provide customer support.
- Respond to inquiries via email, WhatsApp, or Chaty live chat.
- Ensure website security, prevent fraud, and comply with legal obligations.
Social Login Integration
We offer login options via Facebook, Google, and Twitter for your convenience:
- Facebook Login: Accesses public profile and email only.
- Google Login: Accesses basic profile information and email only.
- Twitter Login: Accesses basic profile information and email only.
We do not post content, scrape data, or automate actions on your social media accounts. The information is used solely to authenticate and create your account.
Data Sharing and Disclosure
We do not sell, trade, or rent your personal information. Information may only be shared in the following circumstances:
- With authorized distributors or suppliers (Walker Tape, Wahl) solely for order fulfillment.
- With payment processors and shipping partners to complete transactions.
- With trusted service providers for website functionality, analytics, and customer support.
- With legal authorities when required by law.
- Social login providers may access information provided during authentication.
Customer Support
- Support is provided via WhatsApp and live chat. Messages are used solely to respond to queries.
- We do not use WhatsApp or live chat for marketing without your consent.
Security of Your Information
We implement industry-standard measures including encryption and secure servers. However, no method of transmission over the Internet is completely secure.
Data Retention and Deletion
- Your personal data is retained only as long as necessary for account management, order processing, customer support, and legal compliance.
- You may request deletion of your personal data at any time by contacting us via support@hairsystemcare.com.
Your Rights
- Access and review personal information we hold about you.
- Request corrections or updates to your data.
- Request deletion of your data, including Social Login data.
- Withdraw consent for social login at any time.
Children’s Privacy
Our website is intended for users aged 18 and above. We do not knowingly collect personal information from children. Any data inadvertently collected from children will be promptly deleted.
Updates to This Privacy Policy
We may update this Privacy Policy periodically. All changes will be posted on this page with the updated effective date.
Contact Us
If you have questions or concerns regarding your personal data or this Privacy Policy, please contact us:
- Email: support@hairsystemcare.com
- WhatsApp: +91 9713366917
